You can’t afford to have your people—or your business—on hold waiting for telecom fixes that seem to take forever. As the technology behind telephone systems and voicemail has evolved, the expertise required to keep these systems running has increased significantly. It’s no longer cost-effective to have an internal IT person troubleshooting and supporting internal telephone systems.
As a leading telecommunications company in Chicago, Framework Communications has become a trusted source of telecom maintenance IT and support services. Between scheduled and emergency support, our team gets you up and running—fast.
With Framework’s 24/7 remote monitoring and support, you can rest assured that should an issue arise with your system, our certified help desk technicians will go above and beyond to resolve it, allowing you to focus on what you do best—running your business.
Whether onsite or online, unlimited support and maintenance is provided by certified professionals. With our CareFree Maintenance, you get the benefits of expertly monitored systems, as well as an on-demand professional help desk ready to assist.
We preempt damage from severe weather, accidents or other catastrophes with maintenance and support services that include battery backups, offsite backups and data recovery.
A dedicated account manager will review your telecommunications infrastructure, and your voice and data service solutions with you periodically to ensure that you’re receiving the best value.
When there is a hardware malfunction, trust our skilled team to quickly diagnose, troubleshoot and resolve the issue.
Minimize downtime and business interruption with support plans to meet all business needs.