Maintenance IT & Support

Fast Maintenance IT & Support Because
Every Second Counts

You can’t afford to have your people—or your business—on hold waiting for telecom fixes that seem to take forever. As the technology behind telephone systems and voicemail has evolved, the expertise required to keep these systems running has increased significantly. It’s no longer cost-effective to have an internal IT person troubleshooting and supporting internal telephone systems.

As a leading telecommunications company in Chicago, Framework Communications has become a trusted source of telecom maintenance IT and support services. Between scheduled and emergency support, our team gets you up and running—fast.

Benefits of Framework’s Maintenance
& Support Services

Unlimited Help
Desk Support

With Framework’s 24/7 remote monitoring and support, you can rest assured that should an issue arise with your system, our certified help desk technicians will go above and beyond to resolve it, allowing you to focus on what you do best—running your business.

Unlimited Support
and Maintenance IT

Whether onsite or online, unlimited support and maintenance is provided by certified professionals. With our CareFree Maintenance, you get the benefits of expertly monitored systems, as well as an on-demand professional help desk ready to assist.


We preempt damage from severe weather, accidents or other catastrophes with maintenance and support services that include battery backups, offsite backups and data recovery.

Account Manager

A dedicated account manager will review your telecommunications infrastructure, and your voice and data service solutions with you periodically to ensure that you’re receiving the best value.

Hardware Maintenance
and Troubleshooting

When there is a hardware malfunction, trust our skilled team to quickly diagnose, troubleshoot and resolve the issue.

Response Times

Minimize downtime and business interruption with support plans to meet all business needs.

Get relief with award-winning maintenance & support when
you need it most.