Case Studies

Case Study: Small Municipality

This small municipality outside of Chicago seeks to help create and maintain a high quality of life for Cuba Township residents, while providing Township services such as Road Maintenance, General Assistance, Property Assessment, Voter Registration and Early Voting, in a fiscally responsible manner.

 

Business Challenge:

With 4 offices spread across the municipality and a one-man internal IT department, the organization struggled with providing simple, cost-effective communications for all of their workers.

Framework Communications’ Solution:

FwC partnered with one of our Cloud VoIP System providers to deliver a simple, easy to use, cost-effective VoIP system to all the offices.  The solution, which included some easy-to-use mobile apps, reduced their telco spending while enabling faster communication between offices and mobile employees.  Their feature-rich phone system is easily managed through an online portal and graphic user interface that is intuitive and easy for any non-technical person to administer.  Any support needs are handled by FwC’s network operations center, completely alleviating their one-man IT department from worrying about managing their voice and telephony services.