Business Communications Manager (BCM) is an IP capable PBX that delivers small to medium-sized businesses and branch offices an award winning converged voice and data solution. The BCM line is extremely versatile providing a choice of IP-enabled or pure-IP strategy. Leveraging existing Meridian, Norstar, and Communication Server 1000 investments, the BCM can protect your existing investment while preparing your organization to transition to an IP based.
Business Communications Manager offers the features businesses of all sizes require like telephony, unified messaging, multimedia call center, interactive voice response, IP routing and data services such as firewall, wireless, and more. Supports analog, digital, IP, SIP trunking.
- Robust telephony features
- IP telephony to users’ desktops
- Voice messaging and unified messaging
- IP networking (and Session Initiation Protocol, or SIP Trunking)
- Mobility solutions
- Contact centers with skills-based routing
- Advanced Conferencing and paging capabilities
- Centralized management of multiple sites
- Common management interface with Nortel SMB data products
Increase Productivity & Reduce Expenses
- Robust telephony features
- Process calls with exceptional reliability, efficiency and flexibility
- IP telephony to users’ desktops
- Complete control of your phones most important functions through your PC
- Voice messaging and unified messaging
- Simplify communications by consolidating voice, fax and email
- Mobility solutions
- Keep employees accessible and connected
- Optional integrated router for WAN and secure remote access
- Support wide area networking
- Contact centers with skills-based routing
- Increase repeat business by making it easier for customers
- Advanced Conferencing and paging capabilities
- Simply and efficiently initiate a teleconference call
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