
The Merlin Magix telephone system is designed to meet the growing and changing communications needs of small and mid-sized business who require up to 80 lines and 200 extensions. Avaya’s Merlin Magix PBX phone system is an economical, highly reliable voice communication system, making it a popular choice for small companies looking for the a rich array of communications features, as well as for larger companies with branch offices.
The system's networking capabilities let multiple locations communicate across the public switched telephone network (PSTN) or across an Internet Protocol (IP) network.
Merlin Magix is equipped with comprehensive telephony features, a complete set of network interfaces, enhanced messaging and support of third party applications such as customer relationship management.
- Integrated network access
- Caller ID
- Mobility
- Centralized voice mail
- Prioritizing calls
- Merlin Magix DSS console
- Remote Diagnostics & Programming
- Call Screening
- Call Center/queuing
- Network mutiple locations
Increase Productivity & Reduce Expenses
- Integrated network access
- Complete inter-company communication
- Customer service
- Improve customer service by quickly routing incoming calls
- Mobility
- Connected anywhere you go
- Centralized voice mail
- Reduce costs while enhancing the exchange of information
- Prioritizing calls
- Attend to important calls accordingly
- Merlin Magix DSS console
- Support up to 150 extensions with a powerful attendant
- Remote Diagnostics
- Be at peace with remote administration and troubleshooting
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